GovernIT is dedicated to developing the IT profession by adopting leading governance and e-Government initiative.
- Global Information Systems Processes (GISP)
- E-Government and E-Services (EGES)
- Human Choice and Computers conference (HCC9 2010)
Track 1: Ethics and ICT Governance
- South East Asia Regional Computer Confederation Conference (SEARCC)
|Name||Job Title||Organisation||Abstract Title|
|Maree Adshead||CEO||MobileIP||Take Better Advantage of Wireless Networks – Using existing infrastructure to deliver vital services to the point of demand|
|Premier Hon. David Bartlett||Premier of Tasmania||Achieving value from ICT: Lessions from Tasmania|
|Cathy Blunt||Manager, Internal Audit||Griffith University||The Value of IT Governance - Stories from the Trenches|
|Ajahn Brahm||Spiritual Director||BSWA||Stress Free Technology: Lessons from a spiritual master|
|Peter Carr||Managing Director||Longhaus|
|Alan Chapman||Executive Director||ICT Policy and Coordination Office - Department of Public Works||Taming government ICT investment through enterprise architecture and ICT policy|
|Senator Hon. Stephen Conroy||NBN: The Future|
|John Grant||Chairman AIIA, Chair Innovation Council on ICT||AIIA / Data #3||Innovation and Technology: Securing Our Future|
|Peter Green||Professor of Electronic Commerce and Business Information Systems||The University of Queensland Business School||The Impact of IT Governance on Internal Firm Process Performance and overall Firm Performance|
|Peter Harrison||Associate Partner, Value Management||IBM Australia||Value Governance|
|Tony Hayes||Director of ISACA||ISACA||IT Governance, Fad, Fact or Fiction?|
|Sumeet Kumar||Industry Director and Head of Whole of Government||Telstra Enterprise and Government||ICT enabling Next Generation Government|
|Peter Lambert||Head of Human Resources and Corporate Services||DMO||Success or Failure relies on innovative Governance and Change Management – A case Study of the largest logistics and supply chain ERP Roll-out in Australia this Year|
|Senator Hon. Kate Lundy||Senator - Parliament of Australia||Web 2.0: an Australian Government Experience|
|Tan Sri Richard Malanjum||Chief Judge of the High Court of Sabah and Sarawak||High Court of Malaysia||Integrated Court System (ICS) Malaysia: An ICT innovation success in Judicial sector|
|Caroline New||Director||Quantum Values||How can ICT lead change through innovation for a better tomorrow? (SEARRC panel moderator)|
|Kumar Parakala||Head of IT Advisory, India & Global Head of Sourcing||KPMG & ACS||Change today & tomorrow: What the future holds for CIOs|
|Rimas Skeivys||Principal||Ugovern||Governance of IT - the role of the project sponsor|
|Mark Toomey||Principal Consultant||Infonomics||ICT Leadership & Governance: Building a resilient organisation in a rapidly changing world|
|Bruce Turner||Chief Internal Auditor||Australian Taxation Office||Information Management through the Eyes of a Chief Internal Auditor|
Abstracts and Biographies
Over the past 7 years, wireless networks have undergone a spiral evolution, but are they reliable enough and geographically comprehensive enough to offer a genuine advantage to our field force?
MobileIP’s “Free2move” has been a core enabler of Australia’s public safety and emergency services field force, providing access to secure, reliable communications tools out in the field and under adverse conditions. Free2move uses an array of public and private wireless networks, it creates a pool of the various services to deliver a more reliable, robust and geographically comprehensive mobile data connectivity. It is the new benchmark for mobile data communications. For the past 5 years, Free2move has given Australia’s fire, ambulance, rescue, disaster recovery, and utilities workers a realistic ability to safely deliver their vital services to the point of demand. Learn how a Queensland company of humble beginnings is now leading the world in assisting Governments with delivery of their services.
Maree Adshead is one of MobileIP’s founders and CEO. Her irrepressible entrepreneurial spirit has taken her on an amazing journey as the driving force behind the company’s strategic direction and growth.
Maree is a relative newcomer to the ICT industry having previously been a partner of a top tier national legal firm. Maree’s breadth of commercial experience and specialist legal skills have been of enormous value to MobileIP.
Premier David Bartlett is also Tasmania’s first Minister for Innovation, Science and Technology.
With the rollout of the National Broadband Network (NBN), Tasmania is taking a giant leap into a digital future. Telecommunications infrastructure will be the hydro-electric dams, poles and wires of the 21st Century, creating new generation jobs and industries.
David Bartlett understands that the NBN is not just about faster internet but that real benefits will come as our community connects to the network and to each other. There will be new ways of delivering heath, education, government, community and business services.
The presentation will consist of the following parts:
- COBIT IT Governance Framework;
- Griffith University’s IT Governance Framework;
- Examples of IT Governance Failures;
- Auditing IT Governance and Operations;
- Maintaining Internal Audit’s relationship with IT Management
Cathy Blunt has extensive experience in internal and external audit, risk management, probity audit and operational reviews. Cathy is the Manager, Internal Audit at Griffith University and has previously worked in Federal and State Government, at Deloitte and the Bank of Queensland.
Cathy holds a Bachelor of Commerce, and is currently completing a Masters of Business Administration in addition to her qualifications of Certified Practising Accountant, Certified Internal Auditor and Certified Information Systems Auditor.
Cathy is the Vice President of the Institute of Internal Auditors Australia, and was previously the IIA Queensland Chapter Chair. Cathy is an external member on the Queensland Residential Tenancy Authority Audit & Risk Committee and is Chair of the IIAA Audit Committee.
Ajahn Brahm will show how to press the delete button on the problems associated with decision making, removing the worry before and the guilt after. He will also present simple but highly effective strategies for removing the stress of life in front of a monitor, like only a Buddhist monk can do. This humorous presentation will be like no other in this conference. No power points, no jargon, just a new, effective and enjoyable software program for your brain to gain a taste of nirvana.
Ajahn Brahm was born Peter Betts in a poor suburb of London in 1951. He won a scholarship to study Theoretical Physics at Cambridge University in 1969, after which he taught teenagers in high school for a year. That experience was enough to make him leave the world and travel to Thailand to be ordained as a Buddhist monk. He has been a monk for 36 years.
Currently Ajahn Brahm is the Abbot of Bodhinyana Monk Factory, just south of Perth. He is also the Spiritual Director, Advisor and Patron of many organisations. In October 2004, Ajahn Brahm was awarded the John Curtin Medal for his vision, leadership and service to the Australian community by Curtin University. Ajahn Brahm has spoken at many International conferences and is highly sort after for Executive retreats. He is the author of many books, including the best-selling Opening the Door of Your Heart, currently translated into 20 languages.
Gaining understanding and control of ICT investments in large distributed organisations where silo behaviour tends to flourish is difficult. This is particularly so in government jurisdictions where different government departments may have different strategic objectives and different delivery requirements. This presentation will look at how these issues have been approached in the Queensland Government. It will provide insights into the governance arrangements that are in place and the enterprise architecture basis for policy development, data collection and analysis.
Bachelor of Applied Science (Maths & Computing), Master of Information Technology (Information Systems)
Alan Chapman is the Executive Director of the ICT Policy and Coordination Office in the Department of Public Works. Alan’s role sees him set the future direction of ICT in the Queensland Government through integrated and evidence-based analysis and strategic policy.
Alan has held a range of senior leadership roles in whole-of-Government ICT for the past six years, including Executive Director of the Queensland Government Chief Information Office and Queensland Government Chief Information Officer.
Alan’s rich ICT career spans more than 25 years including roles in enterprise architecture, software engineering, operations management and lecturing in information systems.
Senator the Hon Stephen Conroy was appointed Minister for Broadband, Communications and the Digital Economy in December 2007. He is also Deputy Leader of the Government in the Senate.
Stephen has a broad range of portfolio responsibilities, not least the National Broadband Network—the largest nation-building infrastructure project in Australian history, and the enabling foundation for our digital economy. Other responsibilities include Australia’s digital television switchover, our national broadcasters the ABC and SBS, media policy, community broadcasting, cyber security and cyber-safety, radio frequency spectrum and Australia Post, among other things.
John Grant looks at the game changing impact technology is having on ways in which we communicate and work together; Australia’s positioning as a global innovator; the innovation agenda in Australia; a context for innovation and technology in securing our future; and an approach to changing the way we think about problem solving through technology.
John Grant is the Chairman of the Australian Information Industry Association and Chair of the IT Industry Innovation Council, one of seven industry councils set up by Federal Ministry for Innovation, Industry, Science and Research. He is also Managing Director of Data#3 Limited, an ASX listed IT solutions company. John has also been an outstanding sportsman representing Australia in Rugby League at the 1972 World Cup and Queensland between 1972 and 1975.
We examine the relationship between the effectiveness of IT steering committee-driven IT governance initiatives and a firm’s IT management and IT infrastructure-related capabilities. We test these relationships empirically by a field survey of 216 firms. Results of this study suggest that a firm’s effectiveness of IT steering committee-driven IT governance initiatives positively relates to the level of its IT-related capabilities, and to improvements in customer service and firm-level performance.
For decision makers in companies, our study has reiterated the notion that IT governance is truly a coordinated effort, embracing all levels of human resources. Moreover, it demonstrates that an effective IT governance regime ultimately has an impact on overall firm performance.
Peter F Green is Professor of Electronic Commerce and Business Information Systems cluster leader in the UQ Business School at the University of Queensland. He has qualifications in Computer Science, Accounting, and a PhD in Commerce (Information Systems) from the University of Queensland. Peter is a Fellow of the Institute of Chartered Accountants and a Fellow of the Australian Computer Society.
Peter has worked during his career as the Systems Support Manager at the South-East Queensland Electricity Board (SEQEB), for a Chartered Accountancy firm, and a Queensland government department. Peter has researched, presented, and published widely on systems analysis and design, conceptual modelling, information systems auditing, and eCommerce. Peter’s publications have appeared in such internationally refereed journals as MIS Quarterly, European Journal of Information Systems, Information Systems, Journal of the Association for Information Systems, Communications of the Association for Information Systems, IEEE Transactions on Knowledge & Data Engineering,Data & Knowledge Engineering, and Journal of Database Management.
Most organisations continue to fall far short of realising the potential value of their investments in information technology (IT). This is a symptom of the failure of corporate governance to evolve to meet the needs of a complex and rapidly changing business environment. We continue to focus on the technology when we should instead be focusing on the changes that IT both enables and requires. The challenge is ensuring that appropriate governance mechanisms are in place to ensure that IT-enabled business investments deliver optimal value, at an affordable cost, with an acceptable level of risk.
This session will provide an overview of the business need for going up a gear in value governance, the typical practical approaches and challenges in introducing value governance. In recent years, there has been released a number of frameworks to assist with the better governance of value from IT. ISO have released IS38500. OGC have released 3PO and are working on Management of Value (MoV). ISACA have released Val IT 2.0 and are now working on CobIT5. All these aim to encourage “going up a gear on value governance”. The session will draw upon recent experiences in adopting these frameworks from across both the public and private sectors, and will encourage the attendees to address this value challenge and to help their boards of directors and executives attain maximum return on investment for IT.
Peter Harrison leads the Value Management competency within IBM Australia and New Zealand. Value Management includes the disciplines of benefits realisation, value (business) case development, portfolio management and value governance.
With over 13 years experience in assisting organisations to realise the value from their IT and business change and transformation investments, Peter has worked with senior executives to define and implement change for governance and portfolio management disciplines, processes and tools. At a program management level, Peter has worked with executives to understand, structure and value the business benefits from individual investment programs. In successfully working with executives, Peter draws upon his extensive business, finance and facilitation skills and experience.
Peter has worked with both public and private sector organisations, including:
• BHP Billiton – introduction of value governance and portfolio management
• National Australia Bank – introduction of portfolio management processes across the enterprise
• Queensland Health – establishment of benefits realisation, portfolio management and governance for their Investment Office
• AGIMO – benefits realisation for AGOSP program (Australia.gov) • Department of Health and Ageing – value management for HealthConnect
• University of Technology, Sydney – benefits realisation and portfolio management for the IT enabled investment portfolio
• Suncorp – all aspects of value management with the Corporate Projects division Peter is passionate about the subject of value management and has taken an active role within his profession in the development of global value management intellectual property and frameworks.
• He is currently a member of the ISACA CobiT 5 Task Force.
• He is a former member of the ISACA Val IT Steering Committee, and was involved in the development and rollout of Val IT 2.0.
• Peter is a regular international speaker and writer on value management. Peter holds CGEIT and FCPA qualifications.
This presentation covers the following themes:
- Risk Implications of new technologies – What are the risks?
- Establishing the appropriate control environment for new technologies
- How does IT Governance relate to new technologies?
- The Role of IT Governance
- Obtaining Business Value from IT
- Lessons learnt to date
- The Future – Business Reform and Change Enabled by IT
- Conclusion – IT Governance Fad, Fact or Fiction?
Tony Hayes has extensive experience across the Queensland public sector over many years in a variety of Senior Executive positions in line and central agencies. He has worked on various whole of government projects, change management initiatives, taskforces and in line management positions in many departments in the Queensland Government. In recent times Tony has worked in Queensland Health, the former Service Delivery and Performance Commission, the Public Service Commission and now the Department of Communities.
Tony has specialist experience and skills in strategic management and planning, organisational review and business process improvement, information and business strategy development, change management and project management.
For 11 years Tony has also held a number of senior appointments with the Certified Practising Accountants of Australia as a member and national Chair of the Information Management and Technology Centre of Excellence. In 2003, he was appointed to the Board of the Information Technology Governance Institute (ITGI) in the USA. Tony is currently the Chair of the Relations Board, a member of the Strategy Advisory Committee and a member of the Board of Directors and Trustees for the Information Systems Audit and Control Association based in Chicago, USA.
Tony is also an Adjunct Professor and a member of the Business Information Systems Advisory Committee for the School of Business at the University of Queensland.
ICT as a tool has been the enabler of transformation of private sector organisations, leading to the provision of better and efficient processes and increased returns from investments in technology. Similarly, investments in ICT can enable transformation of public sector agencies to the 'Next Generation' by helping improve their productivity, citizen inclusiveness, inter and intra government collaboration, better response through public services and lastly becoming more innovative by offering faster and cheaper to provide services.
Telstra is Australia’s leading communications and technology company (ASX: TLS; Fortune 500; Australia’s top 10) and Sumeet’s leadership role within the company is to drive the ‘Next Generation’ vision for the Australian Public Services sector. In this role, Sumeet actively engages with senior Government and ministerial stakeholders progressing thought leadership and driving reform and transformation of the public service, through the use of innovative ICT solutions and services.
Prior to joining Telstra, Sumeet was the Head of New South Wales (NSW) state’s Technology and Innovation portfolios with the Department of State Development. As part of this role, Sumeet provided strategic advice and funding on all large-scale technology acquisitions by the State Government; foreign investments, state-wide industry development and R&D capabilities development in NSW; acted as the Premier’s senior-most technology advisor and represented Australia’s largest state on a number of distinguished national ministerial bodies, such as the Online Communication Council, Commonwealth State and Territories Advisory Council on Innovation, National e-Research Committee etc, and on the Governance boards of National ICT Australia (NICTA) and Smart Internet Technology Cooperative Research Centre.
Sumeet is a well respected leader in the Australian ICT industry. He is the Vice-Chair of the Australian Computer Society’s (ACS) NSW Board and serves as a member of the national ACS Congress. He is also a board member of the Australian Information Industries Association (AIIA) NSW Board - Australia’s peak industry association.
Sumeet holds a research Masters degree in Computer Science alongside Master of Business Administration and Electronics Engineering degrees.
In July this year, Defence rolled out the largest Logistics and Supply Chain ERP in Australia, based on Queensland company Mincom’s Ellipse product. The solution supports over 9,000 users across 160 sites around Australia and overseas. The Military Integrated Logistics Information System, or MILIS, manages billions of dollars worth of thousands of significant and complex equipments, millions of related inventory items and varied supply chains originating from Australian and overseas suppliers and extending through multiple warehouses to units and systems around the world, including in Afghanistan. Innovative governance and change management approaches have been a critical contributor to the success (or failure - since we don’t know yet) of the rollout.
Peter Lambert is the Head of Human Resources and Corporate Services in the Defence Materiel Organisation. His responsibilities include workforce and HR management, ministerial and corporate communications, support to operations, external agreements and performance reporting, corporate governance, security and risk, business process improvement, information management and business systems. He is also responsible for the sustainment of Defence's logistics system and the delivery of the major upgrades to this system.
His previous appointments have included senior executive responsibilities in the areas of information management, ICT infrastructure provision, ERP support and upgrade, program and project management, special intelligence, information operations and related fields of endeavour. He has led successful transformation and change in all these areas. He has had extensive experience in user requirements development and capability management. He has been the project director of a significant distributed computing and communications project. He has also led servicemen and women on operations and training activities around the world.
Peter has two Masters degrees, one of these in Information Technology. He is a Graduate of the Australian Institute of Company Directors and a Fellow of the Australian Computer Society.
The Integrated Court System (ICS) is attracting international attention after having won the United Nations World Summit Award (WSA) Global Contest, in the e-Government and Institutions Category.
The ICS project is an exemplary initiative which efficiently integrates IT, Video and mobile technologies for improving the productivity and efficiency of court case dispositions and improving the quality of judiciary services. The open source platform offers a scalable, secure and a reliable model. Since its implementation in 2006, in the two Malaysian states on the island of Borneo, ICS has reduced the average number of days to settle a case by 80%.
The Right Honorable Mr Justice Tan Sri Richard Malanjum was called to the English Bar of the Honourable Society of Gray’s Inn, London and admitted as an Advocate to the Sabah Bar and to the Australian Capitol Territory (ACT) Bar. His Lordship is the first bumiputra/native of Sabah to be elevated to the high office of a Judge of the High and for the first time since the formation of Malaysia his Lordship became the first Sabahan to be elevated as the Chief Judge of the High Court of Sabah and Sarawak, Malaysia.
Caroline New, Director of Quantum Values, is an accomplished coach and trainer with over 20 years experience consulting to businesses ranging from multinationals to SME’s. Cariline is highly regarded as a presenter and facilitator on topics of professional and personal development, integrity in business and values-based leadership, and holds Master Practitioner certifications in:
- Neuro-Strategy (International Association of Neuro-Strategists)
- NLP (American Board of NLP)
- Time Line Therapy (ABTLT) and
- Hypnotherapy (ABH)
Caroline holds Senior Leadership positions with the Anthony Robbins group of companies and with US-based coaching and training firm, Synergistic Results International, and works with both these organisations in Australia and the US.
The role of CIO represents the move from the back office to the Boardroom for ICT professionals. Should the CIO have a business or technical background? Are the CIOs today meeting the needs of tomorrow? Does your CIO look like the CIO of today or the CIO of tomorrow? Kumar looks in to the future of CIOs.
Kumar is the immediate past President of ACS and a Partner at KPMG and fulfils the roles of Chief Operating Officer of Advisory and National Head of IT Advisory practice for India and Global Head of Sourcing.
He is a member of the Executive Council and Board for the IT Advisory business of KPMG, that represents over 400 partners and 7,000 staff, a business with fees in excess of US$1.5 billion.
Many projects fail through inappropriate governance of IT. Recently, governance of IT has gained major recognition via standards such as AS/NZS ISO/IEC 38500:2010 (Corporate governance of information technology) and AS/NZS 8016 (Int):2010 (Corporate governance of projects involving information technology investments). This paper examines a project sponsor's application of "governance of IT" principles and models to projects dealing with information technology investments. Areas covered are pre-project preparation, through to project completion and benefits realisation.
Rimas Skeivys is an IT professional with over 40 years of experience in research, government and commercial organisations. Major engagements have been with Macquarie University, Australian Railway Research and Development Organisation, Australian Wool Corporation, The Woolmark Company and ASX listed Companies. Current interests are in the governance and management of IT, with the goal of helping organisations achieve their objectives through the appropriate governance and management of both the business demand for, and technical supply of, IT.
Most organisations are highly dependent on IT and can exploit IT for competitive advantage. But despite the shift to commodity components and outsourced supply, the failure rate of IT projects remains unacceptable and operational IT breakdowns cause too much disruption. The key to overcoming these issues is a shift in focus from the supply arrangements to the way that the organisation uses IT. Toomey will explain how ISO/IEC 38500 guides effective leadership and governance of IT from the point of view of those who control the business agenda, and show how this can lead to substantial economic benefit.
Mark is the founder, chief executive and principal consultant for Infonomics. Mark is internationally recognised as a leading independent advisor and educator in top level governance of information and communication technology. He has over thirty years experience in planning and delivering IT solutions that enable business performance, and ten years of specialist experience in Governance of IT.
Whilst serious information breaches are rare, they can be devastating to the brand of an organisation and the reputation of its leaders. Effective information management remains critical as technology increasingly pervades every part of an organisation’s operations and critical client interfaces. Core corporate systems are typically founded on a strong control environment, and it remains critical to keep sight of these fundamentals. There is an increasing tendency for employees to create valuable information outside structured corporate systems.
This talk will provide insights to staff, managers, auditors, audit committees, and boards on emerging information management risks and will reinforce the importance of maintaining fundamental control practices.
Bruce Turner is the Chief Internal Auditor at the Australian Taxation Office. He has had a long and distinguished career in internal audit, including serving as the chief audit executive for several large and diverse organisations across the transport, energy and government sectors. Over the last decade, he has held senior roles that included explicit stewardship of corporate governance, internal auditing, compliance, risk management, investigations, and corruption prevention. Bruce’s considerable contribution to internal auditing services and the profession in Australia was recognised when he was awarded the Bob McDonald Award in 2008. This national award is the highest honour that can be conferred on an internal auditor in Australia by the Institute of Internal Auditors.
Bruce is the Chairman of the Audit & Risk Committee for the NSW Department of Premier & Cabinet and also sits as an independent member on the Wyong Shire Council Governance (and Risk) Committee.